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I Need Help Now!

Effective April 3, 2024, Wellness Together Canada and the Pocketwell app will no longer be available. All resources and services offered will remain accessible until then. For more information, please visit WTC Closure Information.

We’re all in this together

On this page, you can find communities of support for mental health and substance use. These communities are made up of people who understand what you’re going through and are ready to help. Get connected online, by phone, or via Zoom.

I love the format of the peer support meetings and the connection it gives me. I recommend this for anyone seeking a safe, supportive, and inclusive environment.

Peer Support Warm Line

Available between 4:00 pm and 12:00 am (EST), 7 days a week

*Call 911 in case of emergency

The Peer Support Warm Line is a free and confidential phone service. It is provided by trained Peer Supporters. Peer Supporters are people who have experienced mental health and/or substance use challenges. They can offer supportive conversations from the perspective of someone who has been there. The Warm Line is a great choice if you're feeling lonely, isolated, or anxious. You can also reach out if you’re just in need of a friendly ear.

When you call the number above, you’ll be connected with a trained Peer Supporter. If you don’t get through right away, don’t worry: that means all the Peer Supporters are currently talking to somebody else. We recommend waiting a little bit and then calling again.

Once you’re connected with a Peer Supporter, they’ll listen to what’s on your mind. They can give you information about mental health and substance use and point you towards other helpful resources.

Substance Use Peer Support

*Call 911 in case of emergency

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CAPSA: All People, All Pathways

CAPSA’s All People, All Pathway groups provide a safe and inclusive community of support for those who are questioning their relationship with substances. Meetings are held regularly over Zoom.

These groups provide a safe and aware environment, free from stigma or discrimination. Meetings are facilitated by trained Peer Supporters, and are inclusive of all individuals who are seeking increased health in their relationship with substances. Their families, allies, and professionals are all welcome to attend as well.

Online Peer Support Forum

*Call 911 in case of emergency

Togetherall

Togetherall’s peer-to-peer platform is a safe space to connect with others. Here, you can find people who are experiencing something similar or have been there before. The Togetherall boards are a place to anonymously chat about whatever’s on your mind. You can talk about anything from mental health to substance use to everyday concerns.

You can also message with the Wall Guides. They are trained counsellors who are available 24/7.

Meet & Motivate Groups

*Call 911 in case of emergency

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In humanest’s Meet and Motivate Groups, you will find strength in numbers and never feel alone. Join others who are also seeking to make changes in their lives. You’ll meet like-minded friends and hear inspirational stories. Here, you can find support in each other and share the journey. 

Groups are therapist facilitated, but powered by people like you. Each session provides actionable insights and tips to help you make and sustain progress toward your goals. 

Groups meet Wednesdays & Fridays at 12 pm PST / 3 pm EST & Thursdays at 3 pm PST / 6 pm EST.

National Overdose Response Service

*Call 911 in case of emergency

NORS

Call 1-877-345-6677 to speak with a trained peer support worker.

The National Overdose Response Service is an overdose prevention hotline for all Canadians. NORS provides loving, anonymous, non-judgmental support for you whenever and wherever you use drugs. 

NORS is available in French and English 24/7 and 365 days a year. Our confidential service is here to support and answer any questions you may have about you or your loved one’s substance use. 

NORS helps Canadians with sourcing harm reduction resources in their area as requested.

Family Peer Support Group

*Call 911 in case of emergency

Lifewise

Our families can play a major role in substance use and recovery support, and the journey affects everyone differently. Lifewise Family Group Support focuses on the needs of the family member (including “family of choice”) as they support a loved one with mental health and substance use issues. Our family groups are available:

Thursdays 3:30-5:00 PM (EST) & Sundays 11:30-1:00 PM (EST)

Group Peer Support

*Call 911 in case of emergency

Lifewise

The power of routine in mental health and substance use recovery is incredible. Facilitated by trained staff, Lifewise Peer Group Support offers positive reinforcement and consistency for those living within recovery through engaging discussions and activities.

Delivered from a holistic approach, our wide range of group topics include discussions on issues such as isolation, medication, and finances and also include engagement through food, art, and music. Our peer groups are available:

Thursdays 7:00-8:30 PM (EST) & Sundays 3:30-5:00 PM (EST)

We’re all in this together

On this page, you can find communities of support for mental health and substance use, made up of people who understand what you’re going through and are ready to help. Get connected online or via Zoom.

I enjoyed that I could perform this program at my own pace, so if I couldn't do it at the same time each week there was no issue.

Kids Help Phone: Peer Support

*Call 911 in case of emergency

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Peer-to-Peer Community

The Peer-to-Peer Community is a collection of online support forums. In the community, youth can anonymously share their personal experiences, offer inspiration, and ask questions to connect, comfort, and cheer each other on. It’s a community co-created by youth, for youth. 

Kids Help Phone collaborated with hundreds of young people across Canada to build this platform and test it out. With youth input every step of the way, you can now navigate mental health info and support through authentic, real-life experiences in the community. Available 24/7, no sign-up necessary.

Online Peer Support Forum

*Call 911 in case of emergency

Togetherall

Togetherall’s peer-to-peer platform is a safe space to connect with others. Here, you can find people who are experiencing something similar or have been there before. The Togetherall boards are a place to anonymously chat about whatever’s on your mind. You can talk about anything from mental health to substance use to everyday concerns.

You can also message with the Wall Guides. They are trained counsellors who are available 24/7.

National Overdose Response Service

*Call 911 in case of emergency

NORS

Call 1-877-345-6677 to speak with a trained peer support worker.

The National Overdose Response Service is an overdose prevention hotline for all Canadians. NORS provides loving, anonymous, non-judgmental support for you whenever and wherever you use drugs. 

NORS is available in French and English 24/7 and 365 days a year. Our confidential service is here to support and answer any questions you may have about you or your loved one’s substance use. 

NORS helps Canadians with sourcing harm reduction resources in their area as requested.

Frequently Asked Questions

Peer Support is about having a supportive relationship with somebody who shares part of your lived experience. In other words, it means getting support from somebody who’s been through similar things as you.

Connecting with somebody who shares your experiences can help you feel understood and encouraged. It can be a reminder that other people have been there too, and that there’s hope that things will get better.

Counsellors usually have graduate-level training in counselling or psychotherapy. They usually work in more formal environments, with specific therapeutic skills and goals.

Peer Supporters can be trained in a wide range of skills. These include active listening and helping skills. They often work in less formal, more community-based settings. Peer Supporters often focus more on sharing their own lived experiences. They do this to facilitate mutually helpful conversations with others.

The services above are inclusive of people from all backgrounds. However, some are designed for specific age groups (adults or youth). Others may only be accessible from within Canada. Please visit the service provider’s website to learn more.

To log in to Togetherall’s online platform for free, you will need to sign up for a Wellness Together Canada account.

You do not need an account to access the Kids Help Phone Peer-to-Peer Community. However, to post in the forum, you will need to sign up and provide an email address, username, and password.

You do not need an account to use the other services on this page.